Limitations in space and file name options can also create sync issues. This may prevent certain features, so temporarily deactivating those other programs could solve the problem. Other programs on your computer - mainly a firewall or antivirus - can block Dropbox. Dropbox has a full set of comprehensive guides and advice on incompatible software.
If you are using a feature for the first time, make sure you set it up correctly. These are some common fixes for when syncing Dropbox doesn’t work. If Dropbox is not correctly syncing, you can solve many issues with a few simple tricks, although that doesn’t stop more specific or complex problems from occurring. You can also go to to contact its support for assistance, should your problem remain unsolved. If you need more information on the syncing features available, our Dropbox review details everything you can control. Check the disk space under the General tab, and click Disk Cleanup to manage the disk space. Go to This PC and find the hard drive to check the storage, right-click on it and select Properties. You can check the space of the local hard drive by following the steps below. If the hard disk space is insufficient, Dropbox will stop syncing across devices.
Is there enough space in your local hard drive? What you need to know is that using the Dropbox desktop app to sync data will not only take up the storage of the Dropbox account but also the local storage space. You need to exit the file before Dropbox can recognize it and then file resume sync across devices. If some files use unsupported special characters such as “%” “&” “?”, etc., they will not be synced to other devices.Īlso, Dropbox will not sync files that have been opened on another device. File naming in Dropbox only supports Latin characters. You’d better check the naming of all files and folders in Dropbox. Then select all useless cache files to delete. On a Mac, you need to go to the Finder and find the cache file. ✎Note: On a Windows PC, the cache file is usually located at C:\Program Files\Dropbox.
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